All orders are shipped within 12-36 hours from our warehouse in Bellingham WA.  Delivery times will depend on your shipping option but all orders are tracked from our facility to your door.  

Once your order has been successfully placed, you will receive an order confirmation email with your order number and details.

If you don’t see the email within a few minutes, please check your spam or junk folder.

Yes, in many cases a shipping address can be updated after an order is placed — but timing is critical:

Before the order is fulfilled: Contact us as soon as possible. We can update your shipping address directly on the order. Please note that changing your destination address may result in a tax recalculation, and any difference will either be invoiced or refunded accordingly.

After the order is fulfilled / label is purchased: Once a shipping label has been generated, we are unable to edit it. You would need to contact the shipping carrier directly to request a delivery change or address correction. Please note that carriers may charge a fee for this service, and changes are not guaranteed once the package is in transit.

General rule of thumb: Contact us within 24–48 hours of placing your order for the best chance of a successful address change.

To request an address update, please contact us with your order number and the correct shipping address.